Professional Letter Drafting

So much of credit record clearance comes down to the letter: a dispute stated clearly, a settlement request that protects you, a demand that a paid-up account be updated, or notice that a debt has prescribed. Worded poorly, these get ignored. Worded correctly, they get results.

We draft these letters for you — accurate, professional, and grounded in the National Credit Act — so your creditors and the bureaus take them seriously.

What professional letter drafting includes

How it works

1. Tell us the situation and share the relevant account details.
2. We draft the correct letter for your matter.
3. You send it, or we send it on your behalf.
4. We prepare any follow-up letters needed.

Who it’s for

For anyone who needs to write to a creditor or bureau and wants it done properly — whether you prefer to send it yourself or have us handle the correspondence as part of a wider clearance.

New to this topic? Start with our guide: Who is the credit bureau?

Official resources

For official information you can rely on, these are the South African regulator and the registered credit bureaus:

• National Credit Regulator (NCR)
• TransUnion
• Experian
• XDS

Frequently asked questions

CleanCredit, a division of The Debt Company, assists with qualifying credit record matters in line with the National Credit Act. We do not provide loans or debt consolidation and cannot remove accurate, valid or current debt. No outcome is guaranteed; results depend on your circumstances.